Once Your order is filled, you will receive an email letting you know that the Item is shipped. We will include the USPS tracking Numbers or the Customs Barcode Number (for International Orders) so you can track your Crystals.
Free Delivery. We offer Free Shipping as a coupon option for orders over $100.00 USD within the USA. Only One coupon Code is available to use on each order.
International Orders totaling over $500.00 USD are also eligible for Free Shipping without a coupon Code.
Standard Mainland Delivery. We ship USPS Standard Shipping , Please allow 2 days for processing.
Express Delivery. We offer express delivery but only if specified in your specifications to customer service through Text, Email or through the Order form.
The Cost of the delivery will be added to your invoice at that time.
RETURNS: We want you to be happy with your order. We have a no questions asked return policy. If a crystal isn’t right for you, you may return it for a refund or exchange. Customer is responsible for paying return shipping with tracking. If crystals are damaged please contact us to file a damage claim.
Directions to return: Within 7 days of delivery please contact us for a RMA number text is best 949-870-9331 or email firstname.lastname@example.org
IMPORTANT before you return!!!! If you received our offer of FREE shipping on your order, and you return an item from that order, the FREE shipping offer is VOIDED and the Actual Shipping Cost is deducted from your refund. All cards and velvet pouches must be returned with the item to get your refund. No exceptions.
Items over $200 are subject to a possible 20% Restocking fee, depending on the circumstances of the return.